Key Account Manager

Location US-GA-Atlanta | US-GA-Duluth
Job ID
# Positions
Engineering - Highway


CHA Consulting, Inc. is currently seeking a Key Account Manager to join our Corporate – Business Development group in Atlanta, GA or Duluth, GA


Transportation is the movement of people and goods between locations. Safe, efficient and effective transportation systems enable mobility and trade, both of which are essential to social and economic development, improvement and advancement. Today’s transportation infrastructure is a complex system of public and private assets, including roads, bridges, railways, airports, waterways and multi-modal facilities.


America’s transportation infrastructure is one of our society’s greatest assets. At CHA, we never take for granted our obligation and commitment to responsibly improve it.


CHA aims to enhance our nation’s infrastructure, ensuring goods are shipped, safety and services provided, and the economy vitalized. Our transportation specialists plan, design, and help maintain and construct our nation’s most valued infrastructure assets by providing solutions for public and private transportation owners, agencies and authorities in more than 16 states.


The Key Account Manager (KAM) is the full-time Client Advocate for a group of assigned tier clients and has ultimate responsibility for ensuring that the clients are elated and that we grow each account to the maximum extent possible.  The objective is to grow the account deeper for the services we currently offer and more broadly within the client's organization so as to expand the services we provide the client.  This position will be responsible for all aspects of their assigned accounts, including establishing well-developed account plans and strategies to achieve short and long-term growth, achieving annual bookings targets, and maintaining high levels of client satisfaction. 


  • Bachelor’s Degree in Engineering, Business, or related relevant field is required.


  • Minimum of 10 years of experience in progressive roles
  • Transportation experience is required
  • Experience working & building relationships with Georgia DOT required
  • Experience working & building relationships with cities and counties in Georgia preferred
  • Must be an articulate and persuasive communicator, both one-on-one and in front of large groups
  • A high energy, passionate, results-oriented, team player and resourceful leader
  • Collaborative and highly skillful at building and maintaining effective working relationships throughout the organization
  • Strong ability to resolve matters timely and lead initiatives/projects to completion with a sense of urgency
  • Ability to inspire, motivate, build, and manage relationships across the enterprise, and influence decisions from the top down and bottom up
  • Trustworthy with the ability to handle confidential matters and sensitive information or situations with discretion
  • Strong analytical skills, ability to see patterns, be a fast learner/thinker and a good decision maker
  • Ability to work independently, exercise initiative and sound judgement. Work effectively while multi-tasking to meet a variety of deadlines
  • Committed to continuous improvement; ability to anticipate and be forward thinking
  • Committed to an inspired workforce and realizing CHA’s aspiration


At CHA, we are helping to build a world where thought leadership, social responsibility, and diversity thrive, and we are committed to recruiting, developing, and retaining a highly talented and diverse team of individuals to help us do it. Our aspiration to responsibly improve the world we live in – combined with hiring practices, training opportunities, and engagement with our communities – reflect a company culture that is progressive and forward leaning.

We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.

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